Support & FAQ
Search our help center topics below or reach out to our support team for assistance.
💰 Earnings & Payouts
What are the transaction fees?
To cover processing costs, fees apply: PayPal is 4.5% (min €1.00) and Bank Transfer (Wise) is 2.0% (min €1.50).
How long do payouts take?
We review all requests manually. Processing typically takes 1-3 business days.
What is the minimum withdrawal amount?
For PayPal, the minimum is €10.00. For Bank Transfers (Wise), the minimum is €25.00.
🎵 Music Library
How do I use the music?
Go to the Music Library page, click on a song card, and click "Use This Sound" to open it directly in YouTube Shorts.
Is this music copyright free?
Yes! As long as your channel is linked to TuneSplit, you will not receive copyright strikes for using our music.
📺 Channel Linking
What are the requirements to join?
Your channel must have at least 1 million views in the last 30 days and contain original content.
Why is my channel "Pending Review"?
We manually review every channel to ensure quality. This usually takes 24-48 hours. You will be emailed once approved.
👤 My Account
How do I change my password?
Currently, you can reset your password by logging out and clicking "Forgot Password" on the login screen.
Still need help? Contact Support